Listed below are additional fixes that you can perform. On the Startup tab, select each item and click the Enable button.Ĭheck if the webcam black screen issue still occurs.Check the Hide all Microsoft services option.On the General tab, select the Normal startup option.Search for msconfig and click the top result to open the System Configuration experience.You should uninstall the service or application that is causing the problem. Start by enabling one service at a time in the same manner and stop when the webcam problem comes back. If the issue does not occur in clean boot then the problem could be caused by a software installed in your computer. Reboot your system and it will start up in the clean boot mode.At the last field called Start-Up Impact disable all the ones with High Impact.Choose Start Up and select Open Task Manager.This prompts you to restart choose Restart Later. Choose the Services Tab, then put a check on Hide All Microsoft Services and select Disable All.Type msconfig and click OK in the Run dialog box.To fix this you will need to do a clean boot configured to exclude third-party software and services. There’s a possibility that the problem is caused by a software conflict. Locate the missing device through the manufacturer’s tab and add it.Ĭheck if the issue still occurs.Click Next, and choose “Install the hardware that I manually select from the list” and click Next, scroll down to choose Imaging Devices and Click Next.Click Action and choose Add Legacy Hardware.If necessary, try replacing this cord and connect it to a different USB port on the computer. You should also check the USB cord that connects the webcam to your computer and make sure it is working properly. For laptops, the switch might be with the function key on the keyboard. This switch might be in the off position which is why you are getting a black screen. Try to check the manual that came with your webcam if it has an on/off switch. Install the application then restart your computer.Ĭheck if the screen problem still occurs.Go to the application website and download the latest version compatible with your computer.Uninstall the application you are trying to use the webcam in windows 10.To check if this is the culprit you will have to uninstall it then do a fresh install. There’s a possibility that the problem is caused by an issue with the recording software that you are using. Once installed try to check if you still experience the black screen problem. In case a new version of driver is available then you will need to uninstall the current driver installed in your computer before installing this new version. In case updating the driver using the device manager does not work then you should proceed with downloading the specific driver from the manufacturer website. Download the latest driver from your webcam manufacturer Wait for the update to download and install.Ĭheck if the webcam black screen issue still occurs.Click on search automatically for updated driver software.Locate your camera, right click it and choose Update Driver. On the left side panel you will need to expand the Imaging devices group.
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